Couch2Canopy LLC respects your privacy and aims to be transparent about how information is collected and used through this website. This Privacy Policy applies to information collected through the Couch2Canopy website and its general website contact forms. This policy does not replace privacy notices or agreements that apply when you receive psychotherapy or other services through a separate clinical platform.

Information We Collect.
When you use this website, you may choose to provide information such as your name, email address, and the contents of a message submitted through a contact form. The website and its hosting platform may also automatically collect technical information associated with your visit, such as your IP address, browser or device information, pages visited, and information about how the website is used. Please do not submit sensitive health information, confidential psychotherapy information, financial information, Social Security numbers, or other highly sensitive personal information through the general website contact form.
 

How We Use Information
Submitting a general inquiry does not establish a therapist-client relationship or other professional relationship with Couch2Canopy. Information submitted through the website may be used to:

• Respond to questions and inquiries;

• Communicate about Couch2Canopy services, programs, education, collaboration, or other activities;

• Operate, maintain, and improve the website;

• Understand how visitors use the website;

• Maintain website security; and

• Meet legal or administrative obligations when applicable

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Psychotherapy and Clinical Information
The general Couch2Canopy website and its contact form are not secure or monitored clinical messaging services and should not be used to send confidential clinical information or request emergency assistance. When psychotherapy services are established, clinical information and communications may be handled through separate services designed for healthcare use, such as TherapyNotes, Headway, Lyra, or other clinical platforms used by Couch2Canopy. Those services have their own privacy and security practices, terms, and applicable agreements. If you are experiencing an emergency or need immediate support, do not use the website contact form. Call 911, call or text 988, or contact appropriate local emergency services.
 

Website Hosting, Cookies and Analytics
This website is hosted using Wix. Wix provides the technology used to operate and deliver the website and may process or store information associated with use of the site. Wix uses cookies and similar technologies for functions including website security, stability, operation, and performance. Additional cookies or tracking technologies may be used if Couch2Canopy enables analytics, third-party applications, embedded content, or other website features. Depending on your location and the website settings available to you, you may be able to manage preferences for non-essential cookies through the site's cookie or privacy controls.

Third-Party Services and Links
The website may contain links to or integrations with third-party services, including clinical platforms, insurance or benefit providers, social or media platforms, and other websites or resources. When you leave the Couch2Canopy website or interact directly with another service, that organization's privacy practices and terms apply. Couch2Canopy does not control the privacy practices of independent third-party websites or services.
 

Use of Artificial Intelligence

Couch2Canopy uses general-purpose artificial intelligence tools to support some creative, research, organizational, and administrative work. AI may assist with activities such as brainstorming, research, planning, drafting, editing, and developing educational or website content. AI-assisted work is directed and reviewed by a human. Couch2Canopy remains responsible for the content and decisions it publishes. General-purpose AI tools are not used with client-specific or confidential clinical information. Within psychotherapy services, Couch2Canopy may use clinical technology platforms that incorporate AI-enabled features. These are services specifically selected for clinical use, such as Headway, TherapyNotes, and Lyra, rather than general-purpose AI tools. Their use is subject to the privacy, security, and other applicable agreements governing those services.

Sharing and Disclosure of Information
Couch2Canopy does not sell personal information submitted through its website. Information may be processed by service providers necessary to operate the website and related business functions, such as website hosting and technology providers. Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the rights or safety of Couch2Canopy or others, or address security or misuse of the website.
 

Your Choices and Privacy Requests
You may contact Couch2Canopy if you have questions about personal information you have submitted through this website or would like to request access, correction, or deletion when applicable. Some information may need to be retained when required for legal, administrative, security, or professional purposes. Requests concerning information held by an independent third-party service may need to be directed to that service.
 

Data Security

Couch2Canopy takes reasonable steps to protect information under its control. However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. For that reason, please do not use the general website contact form to transmit sensitive or confidential clinical information.
 

Children's Privacy

This website is intended as a general informational resource and is not designed to collect personal information directly from children through its general contact features. Parents or guardians should contact Couch2Canopy directly regarding services for a minor.  
 

Changes to This Policy

This Privacy Policy may be updated as Couch2Canopy's website, services, technology, or legal obligations change. The current version will be posted on this page with an updated revision date.
 

Questions About Privacy

Questions about this Privacy Policy or information submitted through the Couch2Canopy website may be directed to:

Couch2Canopy LLC
2300 Riverside Drive, Suite 125, Green Bay, WI 54301
920-695-6627